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	<title>Steve Klinkner&#039;s blog &#187; Simplicity</title>
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		<title>What I Found in Panama</title>
		<link>http://plateofshrimp.com/2011/10/what-i-found-in-panama/</link>
		<comments>http://plateofshrimp.com/2011/10/what-i-found-in-panama/#comments</comments>
		<pubDate>Wed, 26 Oct 2011 17:04:04 +0000</pubDate>
		<dc:creator>stevek</dc:creator>
				<category><![CDATA[Books]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[Simplicity]]></category>

		<guid isPermaLink="false">http://plateofshrimp.com/2011/10/what-i-found-in-panama/</guid>
		<description><![CDATA[I feel a guilty need to read my share of books which are outside my area of expertise (I have friends who are substantially more prolific readers than I &#8211; they make me feel guilty). Once in a while, I &#8230; <a href="http://plateofshrimp.com/2011/10/what-i-found-in-panama/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<h4>I feel a guilty need to read my share of books which are outside my area of expertise (I have friends who are substantially more prolific readers than I &#8211; they make me feel guilty).</h4>
<p>Once in a while, I read a book with unexpected overlap with my professional experience (which, of course, is part of the point).&nbsp;
<p>I&#8217;d like to share one I read recently.&nbsp;<br />
<h2>Path Between The Seas</h2>
<p><a href="http://plateofshrimp.com/wp-content/uploads/2011/10/panama.png"><img style="background-image: none; border-bottom: 0px; border-left: 0px; margin: 0px 30px 0px 0px; padding-left: 0px; padding-right: 0px; display: inline; float: left; border-top: 0px; border-right: 0px; padding-top: 0px" title="panama" border="0" alt="panama" align="left" src="http://plateofshrimp.com/wp-content/uploads/2011/10/panama_thumb.png" width="104" height="104"></a>
<p><a href="http://www.amazon.com/Path-Between-Seas-Creation-1870-1914/dp/0671244094/ref=sr_1_1?ie=UTF8&amp;qid=1319647328&amp;sr=8-1">The Path Between The Seas</a> by <a href="http://en.wikipedia.org/wiki/David_McCullough">David McCullough</a> describes a good portion of the history of the construction of the <a href="http://en.wikipedia.org/wiki/Panama_Canal">Panama Canal</a>.
<p>It covers the early motivation to build the canal, efforts to build consensus, and stories of success and failure.&nbsp;
<p>There are additional fascinating details related to political, social and medical issues surrounding the endeavor.
<p>When it comes to <a href="http://en.wikipedia.org/wiki/Megaproject">large engineering projects</a>, there are few that top the Panama Canal.&nbsp; But I&#8217;d like to distill a few details which seem to recur in projects regardless of scale.<br />
<h5></h5>
<h2>Evangelizing</h2>
<p><a href="http://en.wikipedia.org/wiki/Ferdinand_de_Lesseps"><img style="background-image: none; border-bottom: 0px; border-left: 0px; margin: 0px 30px 0px 0px; padding-left: 0px; padding-right: 0px; display: inline; float: left; border-top: 0px; border-right: 0px; padding-top: 0px" title="220px-Ferdinand_de_Lesseps" border="0" alt="220px-Ferdinand_de_Lesseps" align="left" src="http://plateofshrimp.com/wp-content/uploads/2011/10/220px-Ferdinand_de_Lesseps.jpg" width="104" height="105">Ferdinand de Lesseps</a>, having developed the <a href="http://en.wikipedia.org/wiki/Suez_Canal">Suez Canal</a>, was instrumental in evangelizing support for the <a href="http://en.wikipedia.org/wiki/Panama_Canal">Panama Canal</a>.
<p>However, there&#8217;s some evidence that Lesseps&#8217; evangelism was less affected by actual project status than it could have been.
<p>There are some stories of him reporting progress substantially more favorably than he had observed firsthand, and also collecting estimates from expert subordinates and &#8220;adjusting&#8221; the estimates downward.
<p>Hmm.
<p><strong>Lesson</strong>: charisma is an amplifier; projects need evangelists, but to be effective they need to be pointed in the right direction<br />
<h2>Getting It Going</h2>
<p><a href="http://en.wikipedia.org/wiki/John_Frank_Stevens"><img style="background-image: none; border-bottom: 0px; border-left: 0px; margin: 0px 30px 30px 0px; padding-left: 0px; padding-right: 0px; display: inline; float: left; border-top: 0px; border-right: 0px; padding-top: 0px" title="150px-John_Frank_Stevens" border="0" alt="150px-John_Frank_Stevens" align="left" src="http://plateofshrimp.com/wp-content/uploads/2011/10/150px-John_Frank_Stevens.jpg" width="104" height="143">John Stevens</a> was an early chief engineer during the second major phase of canal construction.&nbsp; He was very hands-on and beloved by his workers for that among other reasons.&nbsp;
<p>Stevens really seemed to Get The Thing Going, and had the foresight to improve the industrial and medical infrastructure to the point that canal construction was actually feasible.&nbsp; He pragmatically stated<br />
<blockquote>
<p>&#8230; the problem is one of magnitude and not miracles.</p>
</blockquote>
<p><strong>Lesson</strong>: every project needs someone to turn the dream into reality<br />
<h2>Building It</h2>
<p><a href="http://en.wikipedia.org/wiki/George_Goethals"><img style="background-image: none; border-bottom: 0px; border-left: 0px; margin: 0px 30px 30px 0px; padding-left: 0px; padding-right: 0px; display: inline; float: left; border-top: 0px; border-right: 0px; padding-top: 0px" title="220px-George_Washington_Goethals" border="0" alt="220px-George_Washington_Goethals" align="left" src="http://plateofshrimp.com/wp-content/uploads/2011/10/220px-George_Washington_Goethals.jpg" width="104" height="137">George Goethals</a> followed John Stevens on the project.&nbsp; He was not particularly well liked at first, but ultimately earned deep respect from his workers.&nbsp;
<p>Joseph Bishop, a New York reporter, recalled of Goethal&#8217;s relations with workers that<br />
<blockquote>
<p>They were treated like human beings, not brutes, and they responded by giving the best service within their power</p>
</blockquote>
<p>He brought organization, efficiency, and discipline to the project, and ultimately was the one who Built The Damn Thing.
<p><strong>Lesson</strong>: every project needs someone who can Build The Damn Thing<br />
<h2>Simplicity</h2>
<p>The construction of the <a href="http://en.wikipedia.org/wiki/Panama_Canal">Panama Canal</a> featured advancements in engineering and medical science.&nbsp; It was an early example of electrical control systems (and a major project for <a href="http://en.wikipedia.org/wiki/General_Electric">General Electric</a>).
<p>I&#8217;d like to highlight one feature that caught my attention from a work flow perspective.&nbsp; It involves the central control panel for the canal.
<p>From <a href="http://www.amazon.com/Path-Between-Seas-Creation-1870-1914/dp/0671244094/ref=sr_1_1?ie=UTF8&amp;qid=1319647328&amp;sr=8-1">the book</a>, pp 602-603<br />
<blockquote>
<p>The genius of the system, however, was in the elaborate racks of interlocking bars concealed from view beneath the board.&nbsp; For not only was the operator able to see the entire lockage process in miniature and in operation before him, but the switches were interlocking-mechanically.&nbsp; Each had to be turned in proper sequence, otherwise it would not turn.</p>
</blockquote>
<p>In brief, the control board implemented a mechanical state machine which rendered operator errors impossible.&nbsp;
<p>That is, designed to be inherently simple, bug-free and foolproof &#8211; I like it.
<p><strong>Lesson</strong>: it takes hard work to make things simple, yet is often worth the effort
<p>&nbsp;</p>
<p><em>This blog post is a reprise of an article originally written in September 2009.</em></p>
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